Tipping gives discretion to the customer to reward a good dining experience or punish a bad one. But why should a server get paid less because the kitchen is slow or the food is unpleasant? And more to the point, why are servers forced to endure the whims of customers in order to receive a fair wage? Their wages should be determined in advance through a negotiation with their employer, and not be dependent on the generosity and subjective experience of customers. It is unfair to require servers to behave obsequiously in the hope of getting a fair wage.

Source: New York Times November 03, 2019 17:00 UTC